Privacy Notice
Who is responsible for your data
Garden Villa Guesthouse, operated by Sibylle Zavala-Kugler, is the party responsible ("responsable") for the personal data collected through this website.
- Address: Callejón del Espinazo 52, Las Embajadas, Zona Centro, 36000 Guanajuato, Gto., Mexico
- Phone: +52 473 597 5128
- Email: [email protected]
What data we collect
When you use the direct-booking form on this site, we collect:
- Full name and email address
- Number of guests and preferred dates
- Room preference
- Anything you write in the free-text message field
We do not collect payment card details through this website. If a channel manager or payment processor is connected in future, this notice will be updated to name that provider and how they handle your data.
Why we collect it
- To respond to your booking enquiry and arrange your stay
- To communicate with you before, during, and after your visit
- To keep records required for the operation of the guesthouse
We do not sell your data, and we do not use it for marketing unless you separately opt in.
Who we share it with
Your enquiry is read by Sibylle and Andrea, who run the guesthouse day to day. We do not share your data with third parties for their own marketing purposes. If you book through Airbnb instead of this site, Airbnb's own privacy policy governs that booking.
Your rights (derechos ARCO)
Under Mexican law, you can Access, Rectify, Cancel, or Object (ARCO) to the processing of your personal data, free of charge. To exercise any of these rights, contact us using the details above. We will confirm receipt and respond within the timeframe Mexican law allows.
How long we keep it
We keep booking enquiries for as long as reasonably needed to handle your stay and to meet our own record-keeping obligations, then delete them.
Changes to this notice
If how we handle your data changes, we'll update this page and post the new date at the top.